Enterprise scale AI suite
for data-driven businesses
Askguru is a set of ready-to-use tools to empower customer support and knowledge management with modern AI
Enterprise scale AI suite
for data-driven businesses
Askguru is a set of ready-to-use tools to empower
customer support and knowledge management with modern AI
Elevated search experience
Search for information naturally by asking questions and getting instant personalised answers. Our search algorithms are robust to typos and synonyms and will ensure you find what you need faster.
On-premise deployment
Forget about security concerns and shady 3rd party API delegation. The system can be deployed within your security contour so you always know your data is safe.
All sources of information
Connect your internal knowledge, tickets, conversations, Slack, Confluence – you name it!
Source citations
Never get a misleading answer. All the search results and answers are backed with links to relevant sources.
Data insights
Users' questions are a precious source of information themselves! AskGuru provides you with queries, statistics, potential improvements and more.
Data Privacy
At the core of our values lies your privacy, which we prioritise above all else. We adhere to the most stringent standards to ensure robust data privacy protection. Rest assured, your data remains safe and secure in our hands.
User Permissions
Empower granular control over user permissions. Safely limit access through security groups. Each client receives exclusive access to a dedicated database — no overlapping privileges, ensuring streamlined and secure operations.
Elevated search experience
Instant personalized answers and AI-powered search
All sources of information
Internal knowledge, tickets, articles, Slack, Confluence... you name it!
Source citations
Credibility ensured with links to relevant sources
On-premise deployment
Deploy Askguru within your security contour
Data insights
Queries statistics and potential improvements
Permission model
Granular control with permissions and security groups
Elevated search experience
Instant personalized answers and AI-powered search
Elevated search experience
Instant personalized answers and AI-powered search
All sources of information
Internal knowledge, tickets, articles, Slack, Confluence....
Source citations
Credibility ensured with links to relevant sources
On-premise deployment
Deploy Askguru within your security contour
Data insights
Queries statistics and potential improvements
User permissions
Granular control with permissions and security groups
Solution 1
Customer Support
Automation
AskGuru saves the support team's time and resources, automatically offering polite and comprehensive answers in the blink of an eye.
Key features:
Similar ticket search
Related internal knowledge search
Conversation thread summarization
Suggested answer draft
Automatic tone of voice
~40%
Faster respond on the ticket
Solution 2
Customer
Self-service
Internal corporate portal or a public product FAQ. AskGuru makes search fast and successful.
~52%
Support question solved
without any involvement
of support team
Solution 3
Knowledge
Bases
Let AskGuru handle every bit of precious information you manage and make it accessible to users.
~35%
Company’s search requests
closed with AI-based
instant response
Solution 1
Customer Support
Automation
Askguru saves support team's time and resources, automatically offering polite and comprehensive answers in the blink of an eye
Related internal knowledge search
Conversation thread summarization
Solution 2
Customer Self-Service
Askguru saves support team's time and resources, automatically offering polite and comprehensive answers in the blink of an eye
~50%
Support question solved
without any involvement
of support team
Solution 3
Knowledge bases
Let askguru take care of every single bit of precious information you manage, and make it accessible to users
~30%
Company’s search requests
closed with AI-based
instant response
Pricing depends on the amount of workspaces and the number of documents within them.
Workspace represents all the data from a single organization. The document is a single piece of information, e.g. ticket, article, chat or confluence page.
Tier 1
Start
Up to 2500 workspaces
What’s included:
Access to REST API and docs
AI-powered semantic search
AI-powered answer generation
Tier 2
Scale
Up to 10 000 workspaces
Everything in Start plus:
Additional sources integrations
Slack, JIRA, Confluence, ...
Tier 3
Guru
Unlimited workspaces
Everything in Scale, plus:
Get additional info about upcoming features or
request any specific ones for your cases
Contact us
Built for
enterprise
scale
10,000+
Questions already answered
300,000+
Customer support tickets processed
20+
Most common languages supported
AskGuru technologies powered by
Start
Up to 2500 workspaces
What’s included:
Access to REST API and docs
AI-powered semantic search
AI-powered answer generation
Scale
Up to 10 000 workspaces
Everything in Start plus:
Additional sources integrations
Slack, JIRA, Confluence, ...
Everything in Scale, plus:
Get additional info about upcoming features or
request any specific ones for your cases
Contact us
Start
Up to 2500 workspaces
What’s included:
Access to REST API and docs
AI-powered semantic search
AI-powered answer generation
Scale
Up to 10 000 workspaces
Everything in Start plus:
Additional sources integrations
Slack, JIRA, Confluence, ...
Everything in Scale, plus:
Get additional info about upcoming features or
request any specific ones for your cases
Contact us
AskGuru is an
all-in-one NPL-based
solution
for business knowledge systems and CX platforms
that provides users with instant answers
Frictionless Search
AI-powered semantic search connected to knowledge base
Question Answering
Instant responses. AI-powered answer generation
Source Citations
Document summarisation + source citations
Proprietary Models
Capture ideas on the go online and offile (blah blah blah)
Web-based Application
Capture ideas on the go online and offile (blah blah blah)
Data Collection
Additional sources Slack, JIRA, Confluence....
Data Privacy
At the core of our values lies your privacy, which we prioritise above all else. We adhere to the most stringent standards to ensure robust data privacy protection. Rest assured, your data remains safe and secure in our hands.
User Permissions
Empower granular control over user permissions. Safely limit access through security groups. Each client receives exclusive access to a dedicated data base. No overlapping privileges, ensuring streamlined and secure operations.
Built for
enterprise
scale
10,000+
Questions already answered
300,000+
Customer support tickets processed
20+
Most common languages supported
AskGuru technologies powered by
